Helpdesk and Support

We offer Live system health monitoring, telephone support, email support, remote connection support, on site service

Metrobit Helpdesk and Customer Support Services

When systems grow, it is no surprise to become confusing and not easy to deal with, but many troubles could be solved remotely with a few tips and tricks or using remote diagnosis methods. Our Helpdesk team work round the clock to ensure our customers are always in peace of mind. We offer:

  • Live system health monitoring
  • Telephone support
  • Email support
  • Remote connection support
  • On site service

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Quality job comes from hard work and experience and is always appreciate and we are proud of being awarded by industry leaders for the excellent job of our team. Metrobit engineers are deeply trained and certified by major industry leaders and strive to keep their knowledge and expertise up to date and even beyond any other integrator in the market. some of our team certificates are:

Don't Settle For Less

Best executed critical infrastructure project of 2013 in Middle East & Africa!

Metrobit Middle East team have been awarded by Axis Communications, a leading manufacturer of IP Based video surveillance solutions