You can always ask your questions or concerns from our support team
You can reach our support team by the following options
+1 (855) 687-7779
You can always ask your questions or concerns from our support
team by sending an email to firstname.lastname@example.org.
Our support team will reply be replying you back immediately.
Quick guide to creating support tickets on the customer portal
During the on-boarding process you will receive an activation email from us; You can use
that email to update your profile and password.
After your login, you can click on the New support ticket button as indicated:
- You will be taken to our ticket form where you can fill out information like your ‘Email
Address’, ‘Subject’ and a ‘Description’ of the issue you are facing, along with the
additional information such as ‘Name’, ‘Phone Number’ or the ‘Type’ of the issue; you can
also attach files to their tickets
- Knowledge Base will help you get a solution without reaching the support and will also
help deflect tickets on your account
- Once they hit the ‘Submit’ button, our ticket will be created
- Once we get your ticket you will receive a ticket number through your email